Post-Tropical Cyclone Ida Resources

September 9, 2021


New York City has compiled a list of resources for New Yorkers impacted by Tropical Cyclone Ida, including food and housing assistance, emotional and spiritual support, and more. Visit for more information.


Emergency and Disaster Preparedness


NYC Emergency Management (NYCEM) offers a range of resources to help New Yorkers plan for severe weather events and other disasters:

The most efficient manner of receiving help is to call for assistance at (800) 621-3362.


Know Your Zone is a resource to ensure that all New Yorkers know their hurricane evacuation zone, what to expect, and how to prepare for hurricanes and other storms. Use the NYC Hurricane Evacuation Zone Finder to locate your zone and find nearby evacuation centers. Residents can also call 311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115) to find out if their address is in an evacuation zone.


Areas of NYC at-risk of storm surge flooding are divided into six evacuation zones (1 through 6) based on risk level. The City will determine which of the hurricane evacuation zones (from zone 1 through zone 6) should be evacuated depending on the characteristics of an actual storm as it is approaching the city.


Additional Resources:


·     For more information on what to do before, during and after flooding, visit the NYCEM Flooding page. For information on basement flooding clean-up and repairing damage, NYCEM offers a one-pager, available here.


·     Individuals who rely on certain medical equipment (including respirators, dialysis machines, apnea monitors, etc.) that requires electrical power may request to be listed as a life-sustaining equipment (LSE) customer with their utility company. More information on how to register and other important preparedness steps all New Yorkers can take to prepare for utility outages can be found here.


·     NYCEM’s Damage Assessment Tool allows New Yorkers to help the City collect damage information to assess the impact on affected areas. Damage reports made here are for tracking purposes only. Service Requests must be made through 311 online, by calling 311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115).


·     NYCEM Community Preparedness homepage includes resources to help community and faith-based organizations and networks prepare for emergencies. The website includes a toolkit for organizations, information about Community Preparedness Boot Camp for community and faith-based organizations, Hazard Planning resources, and more. Sign up for the Community Preparedness newsletter here